Box Office Assistant

We are looking for a Box Office Assistant located at The Ffwrnes Theatre in Llanelli. You will be the principle point of welcome to the theatre and provide a friendly, welcoming reception to the theatre.

This is a contract running from May until September.

16hrs a week - Rolling rota of 2/3 days a week. 09:45am - 15:15pm to include some Saturdays. Some evening work required usually of two hour shifts.

Duties will include:

• Operate ticketing selling points and sell tickets in person or over the phone.
• Act as main information and reception point for the theatre.
• Handle all cash, cheque and card and voucher transactions accurately and securely.
• Print and prepare tickets for postage, and to batch print tickets before the performance.

The ideal candidate will have the following experience:

• A proven commitment to high levels of customer service.
• Willingess to work flexibly across daytime and evenings.
• Working knowledge of IT, processing skills including the use of email.
• Able to communicate effectively face-to-face, over the phone and in writing.
• Essential to be able to converse conversationally in Welsh.

What you will receive from Matching Staff Solutions:

• £11.59hr
• Weekly pay
• Online timesheets
• 24-hour helpline
• Holiday accrual