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Conflict Management Techniques and Process

Spring Deal | CPD Accredited | Updated 2024 | FREE PDF Certificate | Lifetime Access | 100% Pass Rate


Cambridge Open Academy

Summary

Price
£18 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

The global conflict resolution market is projected to reach a staggering $14.4 billion by 2027. Those skilled in conflict management are highly sought-after across industries.

Conflict management comprehensive course equips you with the theoretical foundation to navigate disagreements constructively.

Learning Outcomes:

  • Develop a solid understanding of conflict resolution principles and techniques.
  • Identify the issues and root causes that lead to conflicts in various settings.
  • Explore the impact of emotions on conflicts and learn strategies for managing them.
  • Acquire effective decision-making skills to navigate conflicts and reach optimal solutions.
  • Harness the creative outcomes that can emerge from conflicts and turn them into opportunities.

Key Features & Benefits:

  • Learn from experts in the field
  • Gain a comprehensive understanding of Conflict management
  • Cost-effective Learning
  • Career advancement opportunities
  • Find the proper personal balance

How it works:

  • Conflict management course is delivered online, so you can access it from anywhere.
  • It is self-paced, so you can work through it at your own pace.
  • Lifetime access makes your learning period more flexible.
  • There are quizzes and assignments to test your knowledge.

Enrol today and Sharpen Your Conflict Management Skills.

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Conflict management course delves into the theoretical underpinnings of conflict management. You'll gain a thorough understanding of conflict resolution styles, ethical considerations, and techniques to manage conflict within groups.

By the end, you'll be equipped to navigate disagreements with confidence, fostering a more collaborative and productive environment.

Curriculum breakdown:

  • Module 01: Introduction to Conflict Resolution
  • Module 02: Issues and Origin of Conflict
  • Module 03: Emotion And Conflict
  • Module 04: Decision Making In Conflict
  • Module 05: Rising Above the Conflict
  • Module 06: Creativity Outcome From Conflict
  • Module 07: A Conflict Resolution Process
  • Module 08: Essentials of Resolutionary Thinking
  • Module 09: Techniques of Managing Conflict
  • Module 10: A Finer Way of Resolving Conflict
  • Module 11: Approaches for Solving Group Conflict
  • Module 12: The Ethics of Resolution

Who is this course for?

The target audience for conflict management course is:

  • Professionals seeking to enhance their communication and conflict resolution skills.
  • Individuals looking to improve teamwork and collaboration within groups.
  • Anyone interested in fostering positive relationships through effective conflict management.

Requirements

Enrolling in conflict management course is quite simple!

  • No prior knowledge needed
  • Compatible with any internet-enabled device, including computers, tablets, and smartphones.
  • Consistent learning experience
  • Accessible anywhere, anytime
  • No limitations on access
  • Use Wi-Fi or mobile data

Career path

  • Conflict Resolution Specialist: £30,000 - £45,000 per annum
  • Mediation Officer: £25,000 - £40,000 per annum
  • Human Resources Manager: £35,000 - £60,000 per annum
  • Organizational Development Consultant: £40,000 - £70,000 per annum
  • Management Consultant: £45,000 - £80,000 per annum
  • Senior Leadership Role (e.g., Chief Human Resources Officer): £80,000 - £150,000+ per annum

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.