Average Services Director salary in the UK

Company description: ClearCourse Job description: Product Director Role – CCMS As the Director of Product Management for ClearCourse’s largest division, you will be responsible for the overall suite of products and services across the division and own the overall P&L for the product lines. Working with other CCMS DLT members to create a vision for the products and services, in line with the overall strategy for the division, you will own the overall product lifecycle from creation, through development and management of the product roadmap, to delivery, go-to-market and pricing, and will be accountable for structuring the division’s suite of products to optimise performance over time. In this high-impact and highly visible position, you’ll play a pivotal role in developing the overall product strategy for the division including setting the vision, defining success (e.g., OKRs) and aligning the Product Roadmap to ClearCourse’s embedded payments strategy. You’ll provide progressive, engaging and empathetic leadership to Managers and Functional Leads while driving through a transformative agenda and implementing best-in-class practices and processes. Why work for us? Life Assurance and Group Income ProtectionPrivate medical cover with cash planEnhanced Company PensionHybrid-working model with 25 days annual leave + your birthday offEmployee wellbeing perks – including Peppy Health, Perkbox, etc...Enhanced maternity, paternity and adoption payGenerous training budgets and reimbursement for professional memberships Desirable experience/charactersitics : Minimum of 5+ years’ experience in leading a product/service businessExperience in the Charitable, Professional bodies or Membership services spaceDemonstrate a good understanding of the Microsoft ecosystem particularly DynamicsDemonstrate a good understanding of the Oracle development ecosystemExperience in budgeting and forecastingExperience of C-suite customer product engagement strategiesEffective people management and coaching ability with a track record of building successful teams within a transformative environmentAmbitious with strong interpersonal skillsAffable, credible and can communicate effectively with clients and colleaguesPossess a high level of professionalism and leadership skills to build business relationships, trust and respectHighly customer-focused with strong commercial and entrepreneurial qualitiesProactive with respect to personal development and that of your team Who are ClearCourse?  ClearCourse is a disruptive tech company with one mission – to help our customers’ businesses become even better…  As a business, we’re growing (1000+ employees in 6 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.  To send your CV for consideration please hit APPLY now

Director of Service Delivery About My Client:My client is a renowned leader in providing high-quality technical support and services across the UK. Specializing in EPOS systems, they have built a reputation for excellence and innovation. To continue delivering exceptional service, they are seeking a dedicated and experienced Service Delivery Director to oversee their team of engineers across the UK. Role Overview:As the Service Delivery Director, you will be responsible for managing a distributed team of engineers who provide on-site and remote support for EPOS systems. This is a strategic role focusing on ensuring high standards of service delivery, customer satisfaction, and operational efficiency. You'll collaborate closely with other senior leaders to drive process improvements, optimize resources, and maintain a customer-centric approach. Key Responsibilities: Lead and manage a team of engineers located across the UK, ensuring consistent and high-quality service delivery.Develop and implement service delivery strategies that align with company objectives and customer needs.Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.Collaborate with internal stakeholders to ensure seamless communication and coordination across departments.Maintain a strong focus on customer satisfaction, resolving escalated issues, and ensuring service level agreements (SLAs) are met.Drive continuous improvement in service delivery processes, leveraging your background with EPOS systems to inform best practices. Qualifications and Experience: Proven experience in a senior service delivery or operations role, preferably in the technology or EPOS industry.Strong leadership skills with the ability to motivate and manage a remote team.Excellent communication and interpersonal skills, with a customer-centric approach.Ability to analyze complex data and make informed decisions.Willingness to travel across the UK as needed to meet with the team and clients. Benefits: Competitive salary and comprehensive benefits package.Opportunities for professional growth and development. How to Apply:If you're interested in joining a dynamic and innovative team and have the skills and experience required for this role, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for the Service Delivery Director position. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.

Robert Half Talent Solutions have partnered with Stori, to secure their new Director of Resources. Stori work with people across Wales who need access to housing and specialist support to get life back on track. The new Director of Resources will play a crucial role in supporting the organisation's Vision and Strategic Aims. Alongside overseeing finance and corporate responsibilities, the role includes serving as Company Secretary for Stori Wales. The successful candidate will provide strategic leadership in Finance, Human Resources, Governance, and Assurance. Reporting directly into the CEO, you will provide the the Executive Leadership Team and the Board with robust analysis of the financial, people and regulatory position of the organisation. Salary: £75,000 - £82,000 Hybrid working: A minimum of 1-2 days per week at Head Office in Carmarthen, with flexibility to work across Stori's other office bases where required (Swansea, Pontypool, Bangor) Key Responsibilities Financial Management and Control Develop a five-year financial strategy with the CEO, aligning with Board policies, legal, and regulatory requirements.Create 30 and 5-year financial business plans for Board approval and submission to Welsh Government, with annual sensitivity analysis.Lead the preparation of annual accounts and ensure compliance with legal/regulative requirements for auditors.Prepare annual budgets for capital and revenue items with budget holders, monitor expenditure, and secure Board approval.Present yearly financial plan updates and changes to the Board of Management.Provide monthly cost variance reports to budget holders and advise on corrective actions.Ensure monthly financial reporting to the CEO on P&L performance. Human Resources Collaborate with the HR Manager to develop and deliver People strategies and KPIs.Oversee HR strategies, policies, and procedures, ensuring compliance with legislation and best practices.Lead equality, diversity, and inclusion efforts with the Governance Manager.Ensure HR systems are effective and provide management information.Lead employee engagement and manage talent attraction, recruitment, and retention.Manage pay benchmarking surveys to inform reward strategies.Lead the HR team in producing key people metrics reports for the Board of Management. Risk Management and Governance Lead governance and assurance efforts with the CEO, ensuring compliance with legal, regulatory, and contractual requirements. Benefits of working at Stori Enhanced Annual Leave - 27 days (+ Bank Holidays).An additional 'Stori' day. 8% Pension (minimum 4% employee, 4% employer).Employee Assistance Programme. Workplace Options.Structured Learning and Development.Occupational Sick Pay.VDU Eye Tests.People Network Groups. Your Profile Experience Led and managed finance and procurement functions, including payroll, VAT, and transactional processing.Experienced with banking software.Effective in administrative, leadership, and management roles, particularly in strategic planning, analysis, and organisational development.Skilled in risk management.Proven ability to deliver results through team-based work in fast-paced, challenging environments.Applied company policies, procedures, and HR best practices within the support sector. Knowledge In-depth knowledge of corporate finance, accounting principles, laws, and best practices.Expertise in financial analysis and forecasting.Understanding of strategic challenges for housing and support organisations in Wales.Knowledge of TUPE and organisational change.Understanding of procurement legislation in housing associations.Proficient in MS Office and financial management software.Strong analytical and strategic skills.Excellent organisational and leadership abilities.Ability to analyse complex financial information and communicate results and options clearly.Member of a recognised Accounting Institute (e.g., ICAEW).Knowledgeable in employment law and able to apply it pragmatically. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself