Average Relationship Manager salary in the UK

As an integral part of our Retail Branch Network team, you will play a key role in driving our office’s commercial success and supporting the leadership of our dynamic branch team(s). You will be a SME of the local taxi industry including the requirements, restrictions, providers & competition.Working closely with the Branch Manager and Fleet Commercial Operation, you will actively participate to enhancing team performance, commercial business growth, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution.You will be an advocate to the Acorn brand, Acorn values and embedment of Acorn culture and working environment expectations. Role: Relationship Manager Location: East London (E1) Working Hours: Monday to Friday 09:00- 17:30pm Salary: £31,000 OTE What you will be doing: Utilising CRM system (Salesforce) to be maintained with updated files, customer outcomes, diary, lead and opportunity cycle stage.Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds.Inbound and Outbound target audience (UTA- Universal Target Audience) leads to qualify to next stages to meet agreed team KPI’s.Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service.Feedback industry comments and suggestions to MIM/HOR/HOT with solutions to counter poor outcomes or to improve customer engagement / new business sales and market-share growth.Identify and feedback opportunities for corporate partnerships.Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development.Attendance to internal and external meetings including but not limited to; commercial industry meetings, roadshows / events, exhibitions, and geographical placement as per department strategy.Collaborate with other team members including, but not limited to: Projects, Branch Network and Support functions as & when required.Gather competitor insight / local broker network / products to feedback to MIM/HOR/HOTSupport BDM to effectively maintain dairy and new business prospects through to new business conversion.Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered.Support the wider Group businesses such as Rapid/Just Drive and Ride hailing hubs.Assisting the Branch Manager with general day to day running of the branch and leading the branch team in absence of the branch manager . What we’re looking for: Commercial Insurance experience (preferable)Account/Portfolio management experience (Preferable)Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions.Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques.Analytical mindset: Capability to analyse market trends, competitor strategies, and client data to develop effective sales strategies and identify potential areas for growth.Relationship building: Skill in fostering strong relationships with clients, insurance agents, and other stakeholders to maintain long-term partnerships and maximize business opportunities.Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs.Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients.Adaptability: Flexibility to adapt to changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveGenerous Company Pension SchemeA comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)A wide network of mental health first aiders.Our very own reward and discount platform "Your tomorrow"Fresh fruit Deliveries twice a week£250 Refer a friend bonusCycle to work schemeFree eye test vouchers and a contribution towards the framesRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising events All roles are subject to DBS and Financial checks.

As an integral part of our Retail Branch Network team, you will play a key role in driving our office’s commercial success and supporting the leadership of our dynamic branch team(s). You will be a SME of the local taxi industry including the requirements, restrictions, providers & competition. Working closely with the Branch Manager and Fleet Commercial Operation, you will actively participate to enhancing team performance, commercial business growth, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution. You will be an advocate to the Acorn brand, Acorn values and embedment of Acorn culture and working environment expectations. Role: Relationship Manager Location: Birmingham Working Hours: Monday to Friday 09:00am- 17:30pm Salary: £31,000 OTE What you'll be doing: CRM system (Salesforce) to be maintained with updated files, customer outcomes, diary, lead and opportunity cycle stage.Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds.Inbound and Outbound target audience (UTA- Universal Target Audience) leads to qualify to next stages to meet agreed team KPI’s.Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service.Feedback industry comments and suggestions to MIM/HOR/HOT with solutions to counter poor outcomes or to improve customer engagement / new business sales and market-share growth.Identify and feedback opportunities for corporate partnerships.Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development.Attendance to internal and external meetings including but not limited to; commercial industry meetings, roadshows / events, exhibitions, and geographical placement as per department strategy.Collaborate with other team members including, but not limited to: Projects, Branch Network and Support functions as & when required.Gather competitor insight / local broker network / products to feedback to MIM/HOR/HOTSupport BDM to effectively maintain dairy and new business prospects through to new business conversion.Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered.Support the wider Group businesses such as Rapid/Just Drive and Ride hailing hubs.Assisting the Branch Manager with general day to day running of the branch and leading the branch team in absence of the branch manager . What we’re looking for: Commercial Insurance experience (preferable)Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions.Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques.Analytical mindset: Capability to analyse market trends, competitor strategies, and client data to develop effective sales strategies and identify potential areas for growth.Relationship building: Skill in fostering strong relationships with clients, insurance agents, and other stakeholders to maintain long-term partnerships and maximize business opportunities.Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs.Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients.Adaptability: Flexibility to adapt to changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveGenerous Company Pension SchemeA comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)A wide network of mental health first aiders.Our very own reward and discount platform "Your tomorrow"Fresh fruit Deliveries twice a week£250 Refer a friend bonusCycle to work schemeFree eye test vouchers and a contribution towards the framesRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising events All roles are subject to DBS and Financial checks

Red Recruitment is recruiting a Relationship Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £30,000 per annum and is located in Manchester. Benefits and Package for Relationship Manager: Salary: Up to £30,000 per annum + £15,000 Performance Related Bonus + OTE £45,000 (uncapped)Hours: Monday - Friday, 9am - 5pmContractType: PermanentLocation: Manchester25 days' holiday, plus bank holidaysDay off on your birthdayCash plan for you (and your children, if any)Holidays increase after 2- and 5-years' serviceContractual sick payPrivate medical insurance after 5 years' servicePension Plan and Life InsurancePension plan contributions increase after 5- and 7-years' serviceHoliday season bonus after 3 years' serviceProfit share schemeSeason ticket loan schemeCycle to work schemeAccess to Employee Assistance ProgrammeFree breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!Company incentives, access to discount schemes Key Responsibilities of a Relationship Manager: Managing client relationships to ensure that targets are achieved for contract retention levels and renewal of premiums issuedDelivering consultancy services to clients regarding product options specialist services such as onsite training and Critical Incident Stress Management (CISM)Maintaining the highest standard of customer service and support to the sales and bid teamDeveloping and nurturing your accounts to ensure client understanding and providing support with promotion through effective communicationMaintaining personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities Key Skills and Experience of a Relationship Manager: Proven experience as an Account Manager is requiredPossess excellent interpersonal skills and the ability to build rapportProven track record of working to KPIsCustomer service focused with the commitment to providing exceptional serviceA full UK driving license is desirable If you are interested in this positon and have the relevant experience, please apply now! Red Recruitment (Agency)