Average Customer salary in the UK

Customer Service AdvisorNormanton Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. We are recruiting for a Customer Service Advisor to join our fantastic team at our Normanton depot.This exciting and challenging role will entail planning and organisation. The successful candidate will have a positive, can do attitude & willingness to work as part of an effective team. You should be a good team player & exceed customer expectations in delivering a 1st class service. Communication internally & externally will be a key requirement.Main responsibilities of the role:- Book in vehicles using the planner for repairs, servicing & MOT, inconjuction with the workshop.- Liaise with customers, advise on progress, seek authority to carry out further repairs, taking payments & dealing with customer enquiries.- Proactively contact customers, ensuring that the customer is satisfied with work completed.- Service administration duties.- Maintain CSI (customer satisfaction index) performance.Essential Requirements• Excellent communicator• Able to work on own initiative• Able to problem solve effectively• Enthusiastic• Computer skills advantageous• Extremely well organised & able to prioritise• Attention to detailCommercial experience in a similar environment or previous experience within a similar role would be preferable but full training will be given. Shift PatternMonday to Friday 08.00am until 17.00pm BenefitsComprehensive healthcare cash plan.Access to company promoted saving platform.Excellent contributory pension scheme.Loyalty bonus.Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.

Job Title: Customer AdvisorLocation: PenzanceJob Type: Full-timeSalary: £22,000 - £25,0000We are seeking a motivated and customer-focused individual to join our team as a Customer Advisor at a reputable company. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a genuine commitment to delivering outstanding service to our valued customers.Responsibilities: Engage with customers to understand their needs and provide tailored guidance on products and services offered by the companyAssist customers with inquiries, orders, and issue resolution, ensuring a positive and seamless experienceBuild and maintain strong customer relationships through effective communication and personalized assistanceCollaborate with the sales and support teams to identify opportunities for enhancing the customer experience and driving customer satisfactionStay informed about the company's product offerings, promotions, and policies to provide accurate information to customersMaintain detailed and accurate customer records and documentation in compliance with company standardsHandle customer feedback and escalations with professionalism and a commitment to finding satisfactory resolutions Requirements: Prior experience in a customer service or sales role, with a strong preference for experience in a customer-facing environmentExcellent verbal and written communication skills, with the ability to actively listen and empathize with customersProficiency in using customer relationship management (CRM) systems and other relevant software toolsStrong problem-solving abilities and a proactive approach to addressing customer needs and concerns A positive and adaptable attitude, with the ability to thrive in a dynamic and fast-paced work environment. Commitment to upholding high standards of customer service and representing the company in a professional manner Relevant qualifications or certifications in customer service or related fields are a plus A commitment to work towards a minimum qualification of Cert CII Insurance experience desirable This role presents an exciting opportunity for an individual who is passionate about delivering exceptional customer experiences and is eager to contribute to the success of our company. If you meet the requirements and are enthusiastic about joining a dynamic team, we encourage you to apply for this position.

Immediate temporary customer service work! Start THIS TUESDAY 21st May. Red Recruitment is recruiting temporary Customer Advisors to being working immediately (Tuesday 21st) for a high-profile, high-quality Customer Service Centre. This is a temporary position however there could be opportunity for this to extend as it is a large company with lots of opportunity. This role is also only Monday to Friday. This is a fantastic chance to join this well-known company as part of a team to really make a difference and make sure every customer is serviced. Benefits and Package for a Customer Advisor: Salary: £12.30 per hourHours: Monday - Friday, either 8am - 4pm or 10am - 6pmLocation: Bedminster DownContract Type: TemporaryFree parking onsiteFriendly and supportive working environmentModern and smart office Key Responsibilities of a Customer Advisor: Ensuring that customers receive the best possible service.Talking to customers using Live Chat or WhatsAppProviding advice and guidance about a variety of issues, keeping the customers updated about progress and checking satisfaction levelsCalling the customer to understand their query furtherWorking quickly in an empathetic and calm manner. Key Skills and Experience of a Customer Advisor: You will be trained to do this role, but ideally you will have some experience supporting customers and offer the following skills: Confident working on the computer Excellent written and verbal communication skillsA passion for customer serviceAbility to work quickly If you are interested in this position please urgently apply now! If you don't have a CV or it is not up to date, please do not worry and just send your name and telephone number to and one of the team will call you. Or, if you would like to call us, please call us on . Red Recruitment (Business)